Appointment booking made easy with Sofy Hub
With the aim of facilitating the booking of medical appointments and accessibility to first line professionals, the Quebec government inaugurated an appointment orchestrator in April 2022, also known as the Hub.


To visualize the project, the Hub can be seen as a pool where all the appointments made available online by family medicine clinics are sent. It is not in itself a platform on which patients can search for an appointment, but rather where the availabilities are stored. There must then be appointment portals that connect to this reserve to find and offer available appointments to patients.
Following the announcement of the creation of the Hub, the Info-Data team decided to develop such an appointment portal, which would connect to this government orchestrator. A portal of this kind is a large-scale project, but not one to shy away from a challenge, the team of programmers behind the Ofys software set to work to offer their own portal and help improve access to care.
With the Sofy patient portal already in existence, the creation of Sofy - Rendez-vous Hub was the next logical step. This online booking solution makes all appointments available on the Hub accessible to patients.

Patients who already have access to the Sofy patient portal can find a link to Sofy - Rendez-vous Hub directly on their portal.
Even if you are not a patient with access to the Sofy portal, you can easily search for an appointment via Sofy - Rendez-vous Hub . Simply enter your health insurance card information and your contact details, and you will have access to the appointments that are available according to your search criteria! You will then receive an appointment confirmation by e-mail or text message, as well as a reminder 48 hours before your appointment, a feature that helps reduce missed appointments.
This online solution allows Quebecers to improve their chances of getting a medical appointment quickly, which can sometimes prove difficult, especially for orphan patients. Info-Data is proud to offer the Sofy - Rendez-vous Hub portal, which contributes to the development of healthcare services for Quebecers!
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